Review and Evaluation Results, CCP Meetup Sept. 8, Two-factor Authentication, Complaints Tip

Review and Evaluation Results

Registrants who had their 2020-2021 Continuing Competence Program (CCP) submissions reviewed this year will be notified of their results in September (accessed and viewed from the My Documents tab); a guide to interpreting and incorporating Reviewer feedback will accompany the notification. If you have any questions about the CCP Review and Evaluation process, check out the CCP Review and Evaluation page of the ACOT website or contact

Next CCP Meetup September 8, 2021 at 3pm

There were 27 attendees at the last Continuing Competence Program (CCP) Meet-up on May 11th with lots of advice provided and tips shared amongst attendees. The CCP Meet Ups are intended as a quick and easy way to get advice from ACOT and other OTs on what to document in your continuing competence Learning Plan including what type and how much information to include. This month we will share tips based on our findings from the CCP Review & Evaluation. Click on the link to the September 8th Teams meeting accessed from the CCP Resources page of the ACOT website.

Two-factor Authentication – Coming Your Way

In mid-September of 2021, ACOT will be requiring all registered OTs to use two-factor authentication when using our online registration and continuing competence program system. This update is being implemented to further protect your online personal information. The second factor will be sent to you at the email address you have listed in your ACOT profile. Login before the two-factor authentication is in place to make sure we have the correct email and your email settings are adjusted to accept and receive emails from the account. More information about this change will be provided early in September.

Top Causes of Unprofessional Conduct and Tips to Avoid It

Over the next editions of eNews, ACOT will provide the top ten most common causes of unprofessional conduct across all health professions that can give rise to a complaint. Each edition will also provide tips on how to prevent a finding of unprofessional conduct.

Difficulties in a professional’s personal life affect their work-life.

We rarely have “water-tight compartments” in our lives. Our work can affect our personal and home-life and difficulties in our personal and home-life can negatively affect our work.

Personal difficulties might be related to problems with marriages, relationships, children, finances, or depression.

It is common for serious personal difficulties being experienced by a professional to “spill- over” into the workplace giving rise to a risk of unprofessional conduct.

What you can do:

If you are experiencing serious difficulties in your personal or home-life, then realize the potential for the “spill-over effect.”

Also realize that you might not be the most objective person with respect to whether your work is being adversely affected.

If you are having difficulties coping with problems in your personal life and there begins to be a “spill-over” to work, then get help. Seek out family, friends, trusted colleagues. Consider taking some time off work. Consider counselling through Employee Assistance Programs.

James T. Casey, Q.C. Field Law

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