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Competent Care

Ensuring competent care has been and will always be our number one commitment. In order to practice Occupational Therapy in Alberta, all Occupational Therapists must be registered with the College. Every Occupational Therapist registered to practice in Alberta is listed in the Occupational Therapist Register.

As part of their registration with ACOT, Occupational Therapists must consistently refine their skills and be aware of their strengths and areas in need of improvement. Upgrading their knowledge and skills is essential in meeting the demands of changing practice environments and client needs. The Continuing Competence program promotes reflective practice and provides tools and resources for Occupational Therapists to continue to enhance their knowledge and skills.

Requirements are completed by all regulated members on an ongoing basis throughout each practice year. Records must be retained for five years. Regulated members must meet the continuing competence requirements to qualify for their annual practice permit.

To ensure Albertans receive the very best client care possible:

  • Only competent Occupational Therapists hold registration with ACOT.
  • Only registered Occupational Therapists are entitled to practice Occupational Therapy.
  • Registered members possess the knowledge, skills and attitudes and judgment required to provide Occupational Therapy services competently.
  • Registered members are of good character, repute and fitness.
  • Occupational Therapists limit their professional activities to areas in which they are competent.
  • Occupational Therapists all meet a defined Standard of Practice.
  • Occupational Therapists abide by the College Code of Ethics.
  • Occupational Therapists participate in a continuing competence program.

As part of the Health Professions Act, the Occupational Therapists Profession Regulation AR 217/2006 s13(1, 2) states:

13(1) As part of the continuing competence program, a regulated member must each year complete the following in a form approved by the Council:

(a) a practice challenge log identifying practice challenges
(b) a self-assessment questionnaire indicating the areas where continuing competence activities are to be undertaken by the regulated member for the next registration year;
(c) a competence maintenance log that records professional activities that support the maintenance of competence or the enhancement of the regulated member’s practice;
(d) a continuing competence portfolio containing documentation that illustrates the quality of the regulated member’s practice.
(2) Every regulated member must, on the request of the Registrar or Competence Committee, submit any of the documentation referred to in subsection (1) to the Registrar or Competence Committee.

Are you a registered member needing to complete your Continuing Competence program? Click here.

Complaint Investigation and Discipline

The Complaint Investigation Process If you have a concern or complaint about an Occupational Therapist practicing in Alberta, the concern must be submitted in writing and signed by the complainant:

  • by mail to the attention of the Complaints Director, Alberta College of Occupational Therapists, 312-8925 51 Avenue, Edmonton, Alberta T6E 5J3;
  • by fax to 780-434-0658
  • by email to

You will need to include the following information in your statement:

  • the full name of the Occupational Therapist
  • as much detail as possible about your concern
  • your daytime telephone number, your email address, and your mailing address

The Complaints Director has the discretion to follow several courses of action, some of which are:

  • encourage parties to resolve the complaint
  • refer to Alternative Complaint Resolution (ACR)
  • initiate an investigation
  • dismiss the complaint

Each process ensures fairness to both the person filing the complaint and the Occupational Therapist named in the complaint. Within 30 days of receiving a complaint, the Complaints Director will give notice to the complainant of the action taken with respect to the complaint. The complaint, investigation and hearing process is set out in the Health Professions Act.

Discipline The College aims to serve and protect the public. If is determined that a member’s conduct has been unprofessional, then the goal will be to protect the public by ensuring a disciplined member cannot put the public at risk in the future. Discipline might range from an order to re-train or practice under supervision, to suspension or cancellation of an Occupational Therapist’s registration. Many factors are taken into consideration to determine the proper sanction for an offence. Protecting the public and ensuring the safe and proper practice of Occupational Therapy remains paramount.

Sexual Abuse and Sexual Misconduct Complaints A health care professional is in a position of power over a patient, by virtue of having professional knowledge and skill that a patient must rely on for their well-being. In addition, they have access to patients’ personal health information. Health care professionals must maintain professional boundaries with their patients at all times. They are prohibited from engaging in any form of sexual abuse or sexual misconduct as defined by law in the Health Professions Act with a patient. Read more


The Alberta College of Occupational Therapists is committed to protecting the privacy of regulated members of the profession and members of the public. The College will fulfill its requirements to comply with the Alberta Personal Information Protection Act (PIPA) and the Health Professions Act through our privacy policy and procedures. ACOT’s commitment to privacy protection is realized through the management of the collection, use, disclosure and retention of personal information that ACOT has for individual members of the public and the profession. If you have a question or concern about ACOT’s privacy policy and procedures, please contact the Registrar at

Professional Conduct

It is the College’s responsibility to ensure the public receives competent, ethical Occupational Therapy. Primary guiding principles of the profession in Alberta are: The Code of Ethics: values and principles guiding the conduct of Occupational Therapists in Alberta. The Standards of Practice: regulatory requirements defining the minimum standards upon which Occupational Therapists must base their practice.

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